Managers as Coaches: Boosting Employee and Organizational Performance examines organizations’ expectations, training, and support for managers as coaches of their direct reports. It compares the practices of high-performing organizations and other organizations, exploring whether managers use or receive training on several key coaching skills, how and when organizations provide coaching training to their managers, and the top barriers to having managers who practice coaching with their direct reports.

The report also provides insights from subject matter experts. These experts add context to the report’s findings, and they provide actionable recommendations to help organizations implement best practices identified in the research.