HUD and VA Test Revamped Performance Management System

(From Federal News Radio.com) -- The Housing and Urban Development and Veterans Affairs departments are making slow but steady progress toward deploying a new employee performance management system that could one day set the bar for all federal agencies.

Both agencies are piloting the system, called Goals-Engagement-Accountability-Results (GEAR), which aims to link employee performance more directly with agency goals.

"We definitely have full engagement in the department," said HUD Chief Performance Officer Joseph Smith in an interview with Federal News Radio. "And people are in fact helping us shape what the guidance and direction \[of GEAR\] should be."

A work group of the National Council on Federal Labor-Management Relations recommended the GEAR program in 2011 as a possible solution to improving agency performance. The new approach, task force members said in their report, could eliminate a disconnect between the performance of organizations and employees.

HUD, which is one of five agencies in the GEAR pilot, began collecting employee feedback about the program Monday through its internal social network.

"This will allow HUD employees to collaborate together to achieve a collective vision of what they think the content and process of performance management should look like going forward," a spokeswoman said in an email to Federal News Radio.

HUD will present its GEAR plans and employee feedback to its union in August, Smith said.

But Smith said even as the department works on implementation, it also must overcome difficulties with the process of converting its broad strategic goals into specific, actionable tasks for individual employee performance plans.

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