ATD Blog
Tue May 04 2010
At the base of the World Class Selling Competency Model Pyramid are (29) competencies in (4) categories. The categories are: Partnering, Insight, Solution, Effectiveness. Let's break down the framework competencies that builds a world class sales team / organization.
PARTNERING: Aligning Customers, Building Relationships, Communicating Effectively, Negotiating, Setting Expectations, Spanning Boundaries.
INSIGHT: Analyzing Capacity, Building a Business Case, Evaluating Customer Experiences, Gathering Intelligence, Identifying Options, Prioritizing Stakeholder Needs, Business Context.
SOLUTION: Articulating Value, Facilitating Organizational Change, Formalizing Commitment, Leveraging Success, Managing Projects, Resolving Issues.
EFFECTIVENESS: Accelerating Learning, Aligning to Sales Processes, Building Business Skill, Embracing Diversity, Executing Plans, Solving Problems, Making Ethical Decisions, Managing Knowledge, Maximizing Personal Time, Using Technology.
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