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Sales Competency Base Overview

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Tue May 04 2010

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At the base of the World Class Selling Competency Model Pyramid are (29) competencies in (4) categories. The categories are: Partnering, Insight, Solution, Effectiveness. Let's break down the framework competencies that builds a world class sales team / organization.

PARTNERING: Aligning Customers, Building Relationships, Communicating Effectively, Negotiating, Setting Expectations, Spanning Boundaries.

INSIGHT: Analyzing Capacity, Building a Business Case, Evaluating Customer Experiences, Gathering Intelligence, Identifying Options, Prioritizing Stakeholder Needs, Business Context.

SOLUTION: Articulating Value, Facilitating Organizational Change, Formalizing Commitment, Leveraging Success, Managing Projects, Resolving Issues.

EFFECTIVENESS: Accelerating Learning, Aligning to Sales Processes, Building Business Skill, Embracing Diversity, Executing Plans, Solving Problems, Making Ethical Decisions, Managing Knowledge, Maximizing Personal Time, Using Technology.

About the Author
ATD Staff

The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations around the world. The ATD Staff, along with a worldwide network of volunteers work to empower professionals to develop talent in the workplace.