CTDO Magazine Article
Jobs increasingly require soft, fundamental, and social skills—and women are filling those roles.
Wed Apr 15 2020
More and more, US businesses are in pursuit of workers with strong interpersonal skills, such a persuasion, collaboration, adaptability, and creativity. That's according to the LinkedIn Learning 2020 Workplace Learning Report. Emotional intelligence cracked the top five must-have skills for the first time this year, underscoring the importance of how employees interact with each other.
To create the rankings, LinkedIn Learning used data from its network of more than 660 million professionals and 20 million jobs to see which skills are in the highest demand relative to the supply of people who have those skills. The soft skills with the highest need all "demonstrate how \[people\] work with others and bring new ideas to the table," says Amanda Van Nuys, a group manager for LinkedIn Learning.
For instance, according to the study, collaboration delineates people who can work effectively and efficiently to achieve a common goal or influence others to the right end game. Meanwhile, persuasion is convincing others to buy into your idea or a different way of doing things to build consensus or make a decision, which Van Nuys contends is "one of the most powerful communication skills for all employees to have in their skill set."
This analysis concurs with new data from Pew Research Center that reports that hiring has expanded most rapidly in the past four decades for jobs requiring social and fundamental skills, including roles in administrative support, healthcare, sales, education, and management.
Based on an analysis of the Occupational Information Network, a database of occupational information developed under the sponsorship of the US Department of Labor, Pew reports that from 1980 to 2018, overall employment more than doubled in jobs where social skills (such as social perceptiveness, persuasion, and instructing) and fundamental skills (such as active listening, critical thinking, and judgment and decision making) are most important, by 111 percent and 104 percent, respectively.
And that's good news for women. In 2018, 42 percent of all workers—or 65 million—held jobs in which social skills were most important, and that number rose to nearly three in four for working women.
"Women are in the vanguard of meeting these challenges," writes Rakesh Kochar, a senior researcher at Pew, adding that women "have made their presence felt more strongly in jobs with the greatest reliance on these types of skills."
Here's why this is important: Jobs that rely heavily on social, fundamental, analytical, and managerial skills pay more. According to Pew, in 2018, jobs where social skills are most important—for example, sales managers—paid a mean hourly wage of $29. Pew analysis estimates that women's increase in high fundamental and social skill jobs has raised their earnings by 4 cents to the dollar, when compared with men's earnings.
When paired with organizational efforts to end pay disparities, the growing presence of women in jobs requiring social skills is helping to narrow the gender wage gap.
Active listening
Speaking
Critical thinking
Reading comprehension
Monitoring
Judgment and decision making
Social perceptiveness
Complex problem solving
Coordination
Writing
Time management
Active learning
Service orientation
Instructing
Persuasion
Source: Pew Research Center
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