Newsletter Article
Member Benefit
Published Mon Jan 24 2022
The need for control is a psychological imperative. When a person doesn’t have autonomy over their decisions, it can result in myriad manifestations of physical and psychological distress. Unfortunately, a lack of control has been the hallmark of the past two years in dealing with the global health crisis. New information is available every day, and that news usually throws plans into disarray—particularly as we try to re-open and return to normal. Trying to lead an organization from a place of uncertainty and unpredictability is extremely difficult, but it can be done through contingency planning and clear communication. Frequent communication helps employees feel less in the dark, and clear contingency planning (If “a” happens, we’ll do “b;” if “y” happens, we’ll do “z.”) helps people get a handle on the situation. Consider making a decision tree that can clearly identify clear decision points and the alternative paths that can be taken once decisions are made. By communicating possible scenarios with employees, a sense of control can be regained during tremendously uncertain times.
You've Reached ATD Member-only Content
Become an ATD member to continue
Already a member?Sign In