Navistar’s N-Spire: Investment in a Social Collaboration Platform Pays Off

What does a culture look like that leverages social networking technology to boost informal learning? Navistar International Corporation is one example. A leading manufacturer of commercial trucks, buses, RVs, defense vehicles, and engines, Navistar’s various brands provide products, parts, and services via 1,000 dealer outlets in the United States, Canada, Brazil, and Mexico and more than 60 dealers in an additional 90 countries. The company also maintains facilities on the ground on every continent but Antarctica. Navistar keeps its workforce connected through N-Spire, its social collaboration initiative, which was developed with the idea in mind that an employee suggestion box isn’t scalable in a global corporation but a virtual interactive one is.