logo image

Newsletter Article

Member Benefit

Performance Improvement Without Assessments

Assessments and competencies are core elements of most training programs, but recent neuroscience research suggests that these elements may be detrimental to the improvement of organizational performance. New “affirmative” models of learning that use “positive deviance” and the neuroscience of positive images have proven effective in many organizations.

By and

Thu Jul 19 2012

Loading...

A senior manager responsible for a development program for 1,400 customer service (CS) representatives used the following approach to performance improvement:

You've Reached ATD Member-only Content

Become an ATD member to continue

Already a member?Sign In


Copyright © 2024 ATD

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession.

Terms of UsePrivacy NoticeCookie Policy