Soft skills are difficult to teach but are critical to your employees' well-being and your organization's overall success. Soft skills like communication, active listening, empathy, and emotional intelligence are critical. The best approach for teaching soft skills is to start with a skills assessment that can help both the employee and their manager gauge strengths and weaknesses. Once this assessment is complete, build individualized training modules based on opportunities for improvement. Consider how this training might be tied to overall performance and development plans. After training, make sure moments for feedback and reflection are provided. This will help ensure skills have been transferred and are being applied. Ongoing development is crucial for establishing new soft skills, and it’s important to create a culture of learning around them.