logo image

Newsletter Article

Member Benefit

The Benefits of Asynchronous Communication

Published Mon Jan 24 2022

Loading...

As remote work becomes more popular, a debate is growing regarding how employees communicate with one another. The more traditional viewpoint is that in-person, face-to-face communication is always preferable and that digital analogs of this type of communication like video calls and virtual meeting rooms are the best approach to remote work. The flip side of that, however, are packed calendars where real “work” is only done in the margins between back-to-back meetings. This can lead to stress, burnout, and ultimately turnover. To avoid this, many organizations are normalizing asynchronous communication where immediate response is not expected, and productivity occurs when it’s convenient for each team member. While it might seem like this would slow down productivity, research shows the opposite is true. When calendars are clear and days aren’t peppered with meetings, employees are better able to focus and participate in deep work. Obviously, there are times where synchronous communication is preferable, but the organizations that are using both models where appropriate are seeing success.

You've Reached ATD Member-only Content

Become an ATD member to continue

Already a member?Sign In


Copyright © 2024 ATD

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession.

Terms of UsePrivacy NoticeCookie Policy