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Understanding Communication Styles

Published Mon Feb 07 2022

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Ineffective communication in the workplace has negative consequences, including soured professional relationships, frustration, misunderstanding, low morale, and even turnover. While we have many means of communication available to us in the digital age, technology alone can’t save us from the perils of poor communication. Often, ineffective communication results from not understanding your listeners’ personal communication styles. By understanding how their listeners best receive and process information, speakers can more effectively interact with others. And the best way to do that is simply by asking, “What information would most help you understand the value of this idea?” The answer will give you insight into the communication style you’re dealing with and help you speak their language.

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