A U.S. shortage of qualified workers, high employee turnover, rapid changes in delivery systems and training needs dictated by regulatory and government agencies combine to make learning and development, especially in support of recruitment and retention, a critical business-survival strategy in the health care industry. Through the Windows of Opportunity program, a formal career development program that is open to all full-time and part-time employees, associates pursue a sequence of assessments and planning activities in a face-to-face workshop called Career Power.