Alyssa just finished new manager training with high hopes about the months to come, eager to start applying what she learned to her new role as a team leader. At this point, if Alyssa is like most people, she'll get sucked back into work and remember about 20 percent of what she learned. She might occasionally try to conjure up the principles she learned, but they rarely present themselves in situations where she could readily apply them. She loved the training, but the ideas just aren't sticking.