TD Magazine Article
Member Benefit
Published Tue Nov 01 2005
The article states that according to a survey by Sirota Survey Intelligence although many organizations have improved their internal communications lines by encouraging employees to report important information, including bad news, up the management ranks, many workers are still not fully comfortable delivering bad news to their bosses. While only slightly more than half of employees (51 percent) overall said it was OK to communicate bad news to their bosses a decade ago, this has increased to 65 percent of employees today, according to Sirota's survey. Still, more than one-third (35 percent) of employees overall surveyed between 2001 and mid-2005 tend to believe that the top management at their companies does not encourage reporting important information up through the management channels even if it's bad news. This includes 37 percent of non-managers and 26 percent of those managers who are unsure about delivering bad news to their bosses. While 74 percent of managers claim their organizations encourage the reporting of important information, including bad news, up the management ranks, only 63 percent of non-managers feel that way.
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ISSUE
Bad News Gets Easier
Bad News Gets Easier