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TD Magazine Article

Member Benefit

Bad Serv

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Thu May 01 2003

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The article focuses on malpractices involving mailing lists and how employees can avoid any negative impact arising due to it. Experienced electronic mail (email) users know how to keep their on-the-job correspondence suitable for print in a local paper. Unfortunately, the relaxed atmosphere of email mailing lists can seem far removed from front pages, and professionals are finding out the hard way that an impudent comment can easily be used in situations that can lead to image management crisis. Mailing lists or list servs, as they're often called, have become a popular way to share information with people who have similar interests. Members post messages to a single email address. Those messages are then distributed to other members. The day-in/day-out exchanges on mailing lists give users the impression that they're among friends. However, mailing lists provide the option of anonymity, which encourages some people to reveal private information.

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