The article presents information on the team works. At a time when most organizations are expected to do more with less, managers need to build and sustain teams that are flexible, creative, and high performance. Facilitating Team Communication is part of the Leading Work Teams series. It employs a variety of media according to each type's strengths in a three part training strategy. The Balance model takes advantage of research indicating that reinforcement of content at specified intervals can dramatically improve retention of knowledge and, presumably, provide a better foundation for the skills. The offerings can be confusing, however, because of their flexibility.