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TD Magazine Article

Member Benefit

Collecting Data the EMail Way

By

Wed Jul 01 1992

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Focuses on the use of electronic mail systems by AT&T Corp. Process Quality Management and Improvement Team to solicit responses to an employee questionnaire. E-mail advantages; Constraints on conducting a survey by e-mail; Reasons for the success of e-mail as a questionnaire delivery method.

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ISSUE

Collecting Data the EMail Way


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