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TD Magazine Article

Member Benefit

EXECUTIVE SUMMARIES July 2001

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Sun Jul 01 2001

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Presents abstracts on customer services and telecommuting. 'Observations of a Telecommuter,' by Darin E. Hartley; 'Do the Right Thing,' by Jennifer J., Salopek; 'The Customer Service Experience,' by Chip R., Bell.

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EXECUTIVE SUMMARIES July 2001

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