TD Magazine Article
Member Benefit
Published Mon Sep 01 2003
This article focuses on the importance of outsourcing learning in companies as of September 1, 2003. Although numbers still don't suggest a tidal wave there has been a surge within past two years of companies outsourcing learning. Incentives reflect widespread desire to eliminate fixed costs, focus on core competencies, become more strategic and contain costs of enterprise learning. Bigger news comes from suppliers. Economies of learning business process outsourcing have changed radically. It's now possible to control costs among multiple clients. Successes of the first corporate contracts such as Mortel caused experts to predict that as many learning and training employees will be working for BPO as with corporate training departments within 10 years from September 1, 2003.
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ISSUE
EXECUTIVE SUMMARIES September 2003
EXECUTIVE SUMMARIES September 2003