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TD Magazine Article

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INDUSTRY OVERVIEW Retail Training

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Sat Apr 01 2006

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The article focuses on the outlook of retail salespeople and store managers' training in the U.S. There are three general classes of retail staff training including operational, client service, and leadership. However, the type of training a company provides to its personnel depends on the nature of its business. If retail training can only be carried through, it can improve a company's revenue, boost production, and motivates workers. This learning process will result to customers' satisfaction and enhance employees' core competencies.

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