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TD Magazine Article

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Published Fri Aug 01 2003

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An online survey from META Group Inc. polled 387 U.S. organizations to find that 80 percent of business people prefer email for work-related communication. The META Group study found that the number of faxed pages dropped 50 percent in the past five years. The reasons for preferring email over the phone include response flexibility, easy communication with multiple parties, paper trail, faster communication and easier global communications.

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