Mike's Carwash is a privately owned chain of carwash locations that has been growing since its founding in 1948; the original location is still in operation. Now with 37 locations in Indiana and Ohio, Mike's employs 650 people, or 400 full-time equivalents. However, with turnover in the carwash industry at greater than 100 percent, recruitment, engagement, and retention are crucial areas of concern for the business.