The article reports on the blended learning for employees which is a combination of formal training tools, like classroom workshops and study guides; with informal ones like the threaded email discussions. The U.S. Department of Labor study revealed that informal training is responsible for at least 70 percent of what employees know about their jobs. However, Dorman Woodall, director of Skillsoft Learning in Nashua, New Hampshire, said that most companies lack budget to incorporate this kind of learning. He adds that companies adopting the blended learning tend to ignore some valuable steps in the process. After studying blended learning efforts in several organizations, Woodall outlined 8 key steps of blended learning which includes "prepare me," "tell me," and "show me."