TD Magazine Article
Member Benefit
Published Sun Feb 01 2004
NACCO Materials Handling Group (NMHG) Inc.'s Aftermarket Training department provides both classroom and online training for its dealers. Its classroom offerings range from intensive four-day sales schools for aftermarket sales representatives to two-day operations seminars that target inside parts sales specialists. As a supplement to its classroom training, NMHG provides online offerings ranging from interactive distance learning Webcasts to online certification programs. Because aftermarket training is considered a valuable service by the dealers, NMHG needed to find an easy-to-use, reliable Web-conferencing service to accommodate the online component of its training.
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ISSUE
Selecting a WebConferencing Provider
Selecting a WebConferencing Provider