Bill Byron Concevitch, chief learning officer for Verint, a large enterprise software company specializing in workforce optimization; Dave Groff, chief learning officer at Allstate; Steven Krempl, president of Krempl International; and David Lamb, vice president of learning and development for Orkin, offered insights on who should own talent management, the hazards of using too much technology, and what to do about a CEO who doesn't want to teach.