This article focuses on employee training at TELUS Corp., based in Vancouver, British Columbia. TELUS has built on the success of its 2003 High Performance Leadership Workshops. That leadership program utilized business leaders and in-house HR experts who facilitated interactive exercises to build competencies in recruitment, engagement, performance management, recognition, and coaching. Now labeled the Leadership Expectations program, this training initiative will ensure that the communication of leadership expectations and skills development to meet those expectations. The organization will continue to modify the program for delivery through 2005 based on participant feedback and measured performance impact.