Present an article on a coaching controversy. Contention that no matter how excellent the classroom training may be, without coaching it is a waste of money. Author's belief that an article by Jack Kondrasuk in the "Training and Development Journal" is fostering a dangerous misconception; Three key factors to be used in determining whether to use on-the-job or off-the-job training; Knowledge vs. skills; Need for reinforcement of training; Importance of coaching in mastering new skills; Dangers of learner overload; Bottom line results.