Various studies point to some surprising deciding factors that make the best employees leave or stay. Productivity, customer service, quality, sales performance, and profitability are directly affected by the commitment, competence, and experience of workers. Factors which can help understand employees' decision to join, stay in or leave jobs are organization issues such as compensation, benefits, career opportunities, and company reputation, job issues such as work schedules, opportunities to learn new skills and challenging work and leader issues including the degree to which leaders make employees feel valued and whether the leaders are trustworthy, good motivatorsand coaches, and flexible in solving problems.