TD Magazine Article
Member Benefit
Published Fri Jul 01 2005
The article presents information related to outsourcing. Companies based in Great Britain with call centers in India are hiring British citizens traveling overseas to work as team leaders and bridge the culture gap between agents and customers. According to Silicon.com, most of the travelers, usually young adults 21 to 25 years old, are hired for a year-long contract. They work 10 months and then receive two months paid time off to travel. According to Tim Bond, founder and managing director of Launch Offshore, one of the recruitment agencies targeting this market, says that the cost of living in India is so low. The call center agents are better off than they would be doing it in Great Britain. One of the attractions is also the travel experience.
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UK Travelers Staffing Indian Call Centers