The article reports on the development of learning management systems (LMS) by Verizon Communications Inc. Verizon has taken a successful e-learning initiative and significantly increased its usage. Earlier, the employees at Verizon attempted to use the company's in-house LMS NetLearn, and reported their technical problems to support staff. Later, company leaders noticed a pattern among the technical problems and reprogrammed the LMS to anticipate issues and to improve the learning experience. Now they have developed a more user-friendly LMS. An increase of 87 percent has been noticed after the new system has come into practice.