VIRTUAL SALES TRAINING SCORES A HIT

The article focuses on the creative training solution for salespeople employed by Global Crossing that would maximize efficiency and minimize time off the job in the U.S. The training program effectively connects the company's web meeting and ready-access audio service with a case study scenario in a virtual meeting place. Participants of the training are grouped into virtual teams of five who take part in an online mock sales meeting to expose various customer needs and potential sales opportunities. The virtual training was found to save time and cut at least four hours of training per day.