Build strong relationships with your business partners. If you sit back and listen to what keeps them up at night, you will have plenty of work to keep your team adding value throughout the year.

—Corynne Holder, CPTD, Kissimmee, Florida

Don't settle for silence in virtual meetings for training. Review the basics and get creative. Virtual meetings and training classes can be engaging.

—Julie Palazini, Wakefield, Rhode Island

Building your brand, building your network, and building your knowledge are critical to others seeing you engaged and connected. LinkedIn is certainly helping to facilitate all three of those pillars for me.

—Belle Henderson, Los Angeles, California

FAIL is one of my favorite acronyms: First Attempt In Learning. Don't be afraid to try new things and experiment with learning, especially in times like these. Your learners will appreciate fresh, new ideas, and you can build on your experiences to decide what works and what doesn't.

—Samantha Stone, APTD, Manhasset, New York