How and why does understanding the brain improve coaching? What should coaches know about the brain to be effective? How can coaches get skilled in this new area? This session focuses on how leaders and managers can be better coaches, with a heavy emphasis on having quality conversations. You will learn how to facilitate positive change in yourself and others by working at the level of your own thinking. Coaches will learn to improve thinking by facilitating others' processes to move through the stages of identifying impasses to generating insights, then enabling actions through to generating sustained new habits.