From Optimizing for Knowledge to Optimizing for Behavior

Do you want to move beyond training and retention of knowledge to behavior change? Is measurable return on investment more important to you than completion rates? Do you need to develop leaders and professionals who are proactive and thrive in fast-changing, ambiguous environments? This session is for you. Informed by human biology and advances in behavior change science and machine learning, this session will demonstrate why many of the approaches we use to train and develop people today don't work. You will discover what to do about it and how the answer is to take a journey back to the future. You'll explore how new and emerging technologies can help make learning and development more human friendly, and walk away with insights and methods you can apply on the job immediately. This session was recorded at the ATD 2018 TechKnowledge conference in San Jose, California.