Video
Mon May 07 2018
Do you feel competent and confident as a speaker? Would you benefit from improved oral communication skills? Many people are promoted into training positions because they mastered some aspect of the job, but they've never been taught how to convey that mastery to others. New initiatives and ideas will be dead on arrival if not communicated well. Every speaking situation involves preparation before you speak, followed by performance as you speak. In this session, you'll learn the five steps for creating meaningful messages, and the six steps to deliver them well. Then learn how to evaluate your speaking and find areas for improvement. Interactive simulations will demonstrate specific ways to enhance your speaking skills as well as teach others how to develop theirs. Given that verbal communication is the number one way managers interact with employees and customers, improved speaking is imperative for success.
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