Walking Through a Case Management Question

Thu Jun 24 2021

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Walking Through a Case Management Question

20:51

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Uncertain how to approach the thought process for answering the new “case management” questions on the CPTD exam? Watch this video to see how two SMEs, Madeline Mbeh, CPTD and Terrie Peters, CPTD work through the process of answering a sample case management question.

About the Author

Holly Batts

Holly Batts is associate director of credentialing at ATD, with more than 15 years of experience working in the nonprofit sector. Her background in developing and maintaining certification programs includes mid- to high-stakes assessments, extensive work with organizing SMEs, and a thorough understanding of the certification process. Holly has an MS in organizational leadership, as well as the Project Management Professional (PMP) and Certified Association Executive (CAE) certifications.