Difficult behaviors can manifest in a classroom quite quickly. As trainers, it’s our job to slow down, assess and address the behavior, and move forward with the program. Rarely, if ever, is the behavior that can erupt in a classroom personal, but it can certainly feel that way. Learn how to identify your triggers and set them aside so you can focus on the learners and their needs. Identify specific challenging behaviors and options for overcoming those behaviors so they don’t compromise the learning.

Who should attend:

Trainers and facilitators seeking to improve their skills and abilities in face-to-face and online classroom delivery will benefit from this program.