Communication is important at all times in a business environment, but especially during times of change. Employees want information, answers, and reassurance. Change leaders must be prepared to communicate these effectively and to a diverse range of individuals and cultures. Learn specific tactics for communicating about change with employees and stakeholders at different levels, as well as how to receive and react to feedback.

Who should attend:

Leaders and managers contemplating a change management effort at any level will benefit from this course.