logo image

TD Magazine Article

Citigroup Embraces Zoom-Free Fridays

In March 2021, Citigroup issued a memo calling for "Zoom-Free Fridays."

By

Tue Jun 01 2021

Loading...

In March, approximately one year after a sizable portion of the workforce shifted to remote working arrangements, Citigroup CEO Jane Fraser sent a memo to employees encouraging them to refrain from videoconferencing on Fridays. She called it "Zoom-Free Fridays."

According to the New York Times, Fraser stated in the memo that she was implementing the new perk out of a need to "combat the ‘Zoom fatigue' that many of us feel." The company encourages employees to instead communicate via phone, email, and other mediums on Fridays.

Advertisement

Morale boosters such as Zoom-Free Fridays are not new and are in line with some of the more popularized workplace benefits such as no-meeting Wednesdays and casual Fridays. However, the purpose of Citigroup's perk is grounded in research.

"Nonverbal Overload: A Theoretical Argument for the Causes of Zoom Fatigue," which published in the American Psychological Association's Technology, Mind, and Behavior journal, reveals that reduced mobility and sustained eye gaze are just a few reasons video chat calls can cause more exhaustion compared with other communication methods.

You've Reached ATD Member-only Content

Become an ATD member to continue

Already a member?Sign In

issue

ISSUE

June 2021 - TD Magazine

View Articles

Copyright © 2024 ATD

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession.

Terms of UsePrivacy NoticeCookie Policy