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Bob Lavigna

In the December Public Manager cover story, "The Science of Engagement," Bob Lavigna address the importance of employee engagement—not just as a feel-good activity but as a means to better performance.

Why Improving Federal Employee Engagement Matters

December 2016 - The Public Manager

The Science of Engagement

This is not an easy time to be working in the public sector. Heated budget battles and rhetoric about the size, function, scope, and effectiveness of government have generated criticism not just of government but also of the public servants who deliver government services. Across the country, government agencies and their employees are being denigrated and stigmatized. One proven response to maintaining effectiveness in this difficult environment is to improve the level of employee engagement.
Research has clearly and convincingly shown that improving employee engagement will drive higher levels of organizational performance, reduce turnover, and yield other important workforce benefits. This session will focus on empirically proven approaches to improve employee engagement in government agencies, including:

what employee engagement is and why it matters in government
how to assess the level of employee engagement
why measuring engagement is important, how to measure it, and how to act on the results
the key drivers of employee engagement
what public sector organizations have done to improve and sustain high levels of engagement
the role of HR and training in improving employee engagement.

This session will be based on Bob Lavigna's book, Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance.

 