Carlann Fergusson is CEO of Propel Forward LLC, and author of the workbook Shoots and Ladders: Insights to Advance Your Leadership. She partners with leaders to gain the insight, capability, and confidence to transform their leadership and their organization. She is a Master Certified Coach, with 25 years of coaching and assessment experience. She also serves on the adjunct faculty for Northwestern University’s Leadership Certificate Program, and has been cited in CBS MoneyWatch, International Business Times, Newsday, and The Boston Globe.