Louise W. Stanek

Suggest that the first role of the trainer is one of company researcher who need to see not only how the company works internally but also how it places in the larger business community and with various regulatory agencies. Need for training sessions to meet the needs of the employees and the company if results are to be attained; Importance of line managers seeing a benefit to them in the training process; Steps to be taken before the training process; Marketing of training and development programs; Actual training needs.