Rochelle L. Barker is an experienced instruction designer responsible for developing training curricula within her organization, as well as providing oversight and coaching to other instructional designers. Her primary focus includes certification programs for new hires, incumbents, and new supervisors and customer-centric training initiatives. These programs typically include a combination of videos, e-learning, instructor-led training (virtual or live), and performance support materials. Rochelle also works with the analytics department to provide continuous evaluation of the programs and identify areas for improvement going forward.