Susan Gatti is a business advisor specializing in enterprise growth for service-first businesses. She has helped visionaries, startups, and top brands to build sustainable revenue growth and profitable operations without burning out their workforces or damaging their reputations. Gatti made her mark as a learning executive and strategist for top brands: Clarity Consultants, Ann Taylor, WHotels, and Commerce Bank. That was where she perfected the cohort model and founded the Disruptive Spark system for performance-driven learning.