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Measuring the Success of Leadership Development

A Step-by-Step Guide for Measuring Impact and Calculating ROI

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Evaluate leadership development programs all the way to impact and ROI.

Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You’ll learn how to begin the leadership development process with the end in mind and show return on investment to key stakeholders.

Renowned ROI experts Jack and Patti Phillips have joined knowledge organization expert Rebecca Ray to support you every step of the way. This essential guide outlines each step of the proven ROI Methodology and explains how to apply it to driving leadership development program performance and evaluating results. Case studies show the methodology in action across seven successful leadership development programs.

If you’re leading the charge, it’s crucial that you create and track metrics for your program’s success. In this book you will learn:

  • how to begin the leadership development process with the end in mind

  • what data to collect to show return on investment to key stakeholders

  • best practices in measurement and evaluation strategies. 

Patricia Phillips discusses how to connect leadership development to hard data.

Book Details

  • ISBN: 9781562869427

  • Pages: 264

  • Publication Date: May 2015

  • Formats: Paperback, PDF

  • Product Code: 111518

About the Authors
Jack J. Phillips, Ph.D.

Jack Phillips, PhD, chairman of ROI Institute, is a world-renowned accountability, measurement, and evaluation expert. Jack provides consulting services for Fortune 500 companies and major global organizations. He also regularly consults with clients in manufacturing, service, and government organizations in 70 countries.

Rebecca Ray, PhD

Rebecca Ray, executive vice president, human capital, is a member of the executive committee and leads the U.S. human capital center. She is responsible for member engagement and retention as well as the quality and integration of all offerings across the human capital spectrum, including research, peer learning networks (councils), conferences, webcasts, and experiential and executive events. Previously, she was an executive at several leading organizations, including three Fortune 50 companies. She was responsible for talent acquisition, learning and leadership development, employee engagement, performance management, executive assessment, coaching, and succession management. A contributor to Forbes, Rebecca is a frequent speaker at conferences and briefings around the world. Her research, commentary, and the accomplishments of her teams have been featured in the Financial Times, Fortune, Wall Street Journal, South China Morning Post, Harvard Business Review, The Economist, Chief Learning Officer, Training, Human Resources, HR People + Strategy (HRPS) and Talent Management. She was named Chief Learning Officer of the Year by Chief Learning Officer magazine and one of the Top 100 People in Leadership Development by Leadership Excellence magazine. Tapped for membership in the prestigious Marshall Goldsmith 100, Rebecca received a PhD from New York University.

Patti Phillips, Ph.D., CPTD

Patti P. Phillips, PhD, CPTD is CEO of ROI Institute and has been a driving force in the global adoption of the ROI Methodology®. Her work as an educator, researcher, consultant, and coach supports practitioners as they help organizations and communities thrive. Patti has authored and edited more than 100 books on measurement and evaluation.


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