Book
Format | Member | Non-Member |
---|---|---|
$24.99 | $29.99 | |
$24.99 | $29.99 |
More Info
Your Essential Guide to Calculating Return on Investment
Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability.
Its five-level evaluation framework is comprised of:
Level 1: Reaction and Planned Action
Level 2: Learning
Level 3: Application and Implementation
Level 4: Impact
Level 5: Return on Investment.
ROI Basics provides a baseline exploration of ROI for the talent development function and the steps to successful evaluation: evaluation planning, data collection, data analysis, and results optimization.
In this second edition, experts Patti and Jack Phillips go deeper into aligning programs to the business, detecting payoff needs, and identifying specific business measures that need to improve. They explore how the process applies beyond training to talent development and suggest how new technologies can influence ROI adoption and implementation in your organization. This updated book offers a review of two essential—and often overlooked—steps in the ROI process: isolating program impact and sustaining momentum.
Book Details
ISBN: 9781950496372
Pages: 220
Publication Date: October 2019
Formats: Paperback, PDF
Product Code: 111918