Whether it’s a single intriguing or thought-provoking question or an interactive activity, icebreakers engage attendees, establish a comfort level, and encourage active participation. In this issue of TD at Work, Nikki O’Keeffe and Patty Gaul update a 1989 Infoline issue and help you think strategically about how to use icebreakers. They discuss:

• when to use icebreakers and the various types

• activity ideas

• words of caution when using icebreakers

• methods for measuring whether your icebreakers are successful.