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TD at Work Guide

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Sustain High Performance With Psychological Safety

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Search the internet for “worst bosses” and you will find plenty of real-life horror stories. Toxic leadership extends beyond screaming threats to subtler but equally damaging bullying, silence or ignoring, and exclusion. Three decades of research by academics and applications by practitioners have shown that, in contrast, leaders who create psychological safety gain and sustain high performance among employees. Psychologically safe cultures treat team members with care and empathy. In this issue of TD at Work, Kenneth Nowack and Paul J. Zak detail the role talent development professionals play in helping leaders hone their management skills. Further, they:

  • Provide a brief history and explain the neuroscience of psychological safety.

  • Review the reasons it leads to high-performance teams.

  • Identify ways leaders and organizations can create safe cultures.

  • Demonstrate how to measure psychological safety and related outcomes.

Job aids included in this issue are a team psychological safety survey, a psychological safety exercise, and a leadership checklist.

Book Details

  • ISBN: 9781952157776

  • Pages: 20

  • Publication Date: February 2021

  • Formats: Paperback, PDF

  • Product Code: 252102

About the Authors
Kenneth M. Nowack

Kenneth M. Nowack, PhD, is a licensed psychologist and president and senior research officer at Envisia Learning. For more than 30 years, he has developed, validated, and published assessments, surveys, simulations, and other tools for global organizations in the public and private sectors. Ken publishes, teaches, and consults on topics ranging from 360-degree feedback, leadership/team development, to behavioral medicine and health psychology. He is a former editor for Consulting Psychology Journal and a member of the Consortium for Research on Emotional Intelligence in Organizations.

Paul J. Zak

Paul Zak is the founding director of the Center for Neuroeconomics Studies; professor of economics, psychology, and management at Claremont Graduate University; and founder and chief immersion officer of Immersion Neuroscience. His two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea—all in a quest to understand the neuroscience of human connection, human happiness, and effective teamwork.


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