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Amanda Custer joined the US Office of Personnel Management as a human resources consultant in October, 2009. She is a founding member of the HR Strategy and Performance Management Section, providing consulting services to federal agencies on performance management on a reimbursable basis. Amanda has worked on and led projects for a variety of federal agencies including creating performance management programs and systems for executives, evaluating and drafting performance plans, and developing and conducting training. Since 2009, she also has been a guest instructor at the Eastern Management Development Center contributing to the Supervisory Development Seminar coaching how to write effective and compliant performance plans. Amanda graduated with her MS in Industrial/Organizational Psychology and her BS in Psychology from Missouri State University.

Amanda Custer

People tend to fear or avoid performance management as it can seem overwhelming and ambiguous. Let’s simplify performance management by breaking down each component of a performance plan individually, like a chef creating a menu for a restauran

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