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Ann Harten is senior vice president of global human resources for Haworth. She began her career at Haworth, Inc. in 2005 as vice president of global information services, adding responsibility for human resources in 2008. In 2010, she was appointed vice president of global human resources. Harten now leads Haworth’s Global Human Resources initiatives including the design and implementation of a multi-tiered, global leadership development program. Before joining the Haworth team in Holland, Michigan, Harten served as senior vice president and chief information officer for SIRVA, Inc. of Westmont, IL. Prior to that, she held a series of management and director level positions at Boise Cascade Office Products (OfficeMax) in both technical and business areas. Harten is the Chair of Hello West Michigan, a talent attraction initiative; a member of the Board of Directors for NET(net); a member of the Board of Directors for Feyen Zylstra; and is the past Chair and board member of the West Coast Chamber of Commerce.

Ann Harten

Leadership Development: Is It Working?

Haworth, a Michigan-based manufacturer of high-end office interiors with more than 7,000 employees in 126 countries, maintains a goal of filling at least 70 percent of its open positions from within.In 2010, Ann Harten, vice president of global human resources, and her team took a major step toward helping the company meet that goal. They designed and implemented the Haworth Leadership Institute (HLI), which included development programs for managers and leaders at all levels of the organization. By 2013, many graduates of all three programs had moved up through the company ranks and internal promotion rates had risen.However, during a review of the organization’s talent pool in 2013, the HR team saw a demand for another HLI program, one for individual contributors with the potential, interest, and aptitude for future leadership roles. Many of these employees, although talented, needed to improve their self-management, collaboration skills, and knowledge of the business before they could advance. Thus, in 2014, Harten and the HR team set out to design and launch a program to help them build these skills: The Aspiring Leader Program.

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