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Bob Lavigna is director of the Institute for Public Sector Employee Engagement, a unit of CPS HR Consulting, an independent government agency.

Bob Lavigna

In the December Public Manager cover story, "The Science of Engagement," Bob Lavigna address the importance of employee engagement—not just as a feel-good activity but as a means to better performance.

Why Improving Federal Employee Engagement Matters

December 2016 - The Public Manager

The Science of Engagement

This is not an easy time to be working in the public sector. Heated budget battles and rhetoric about the size, function, scope, and effectiveness of government have generated criticism not just of government but also of the public servants who deliver government services. Across the country, government agencies and their employees are being denigrated and stigmatized. One proven response to maintaining effectiveness in this difficult environment is to improve the level of employee engagement.
Research has clearly and convincingly shown that improving employee engagement will drive higher levels of organizational performance, reduce turnover, and yield other important workforce benefits. This session will focus on empirically proven approaches to improve employee engagement in government agencies, including:

what employee engagement is and why it matters in government
how to assess the level of employee engagement
why measuring engagement is important, how to measure it, and how to act on the results
the key drivers of employee engagement
what public sector organizations have done to improve and sustain high levels of engagement
the role of HR and training in improving employee engagement.

This session will be based on Bob Lavigna's book, Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance.

 

Capitalize on the Power of Employee Engagement in Government

Robert "Bob" Lavigna has more than 30 years of experience leading public sector human capital management organizations, including positions with the state of Wisconsin, Partnership for Public Service, and the U.S. Government Accountability Office. He currently works as Assistant Vice Chancellor/Director of HR for the University of Wisconsin-Madison. Lavigna also is author of  Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance (Amacom 2013).

Robert Lavigna

Learn from a leading public-sector practitioner and author about the business case for employee engagement across organizational roles, and from a senior executive coach on the key levers in employee engagement for the federal government.
In this webcast, explore:

what employee engagement is and why it matters
how to create an engagement culture
what drives improved engagement.


Building a Culture of Employee Engagement

Research has shown that improving employee engagement in government will drive higher levels of organizational performance, stimulate innovation, reduce unwanted turnover and yield other important workforce and organizational benefits. In this session, Bob will expand on previous sessions he’s presented on engagement, including:
• What employee engagement is and why it matters, particularly in government;
• Assessing the level of employee engagement;
• Improving engagement;
• Developing managerial competencies on engagement;
• Training and educating managers/supervisors on measuring and improving engagement;
• Building an organizational culture of engagement;
• Why engagement efforts fail; and
• How to get started on the journey to improved engagement.
This session will be based in part on Lavigna’s book, Engaging Government Employees:  Motivate and Inspire Your People to Achieve Superior Performance, published by the American Management Association. Governing magazine featured the book as one of the “6 Books Public Employees and Managers Should Read” in 2014.
 

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